I keep seeing this phase ‘game changing technology’ and the ‘technology that changes everything’. Generally related to quantum something or other, or AI in some way. It got me thinking about technology adoption and what it requires to be successful. Technology undergoes frequent shifts, driven by evolving innovation cycles . Organizational processes often require adaptation to realise the maximum benefits and value from emerging solutions. McKinsey (2020) observes that approximately 70% of digital transformations fail due to inadequate process re-engineering, indicating the importance of the connection between technical developments and procedural improvements. Many executives focus on implementing modern platforms and or solution without matching alterations to workflows [1], governance models and cultural practices (Brynjolfsson and McAfee, 2014). That said evidence would suggests that process optimisation, combined with strategic technology upgrades, accelerates return ...