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Showing posts with the label knowledge work

KSA Series Post 1: From Drucker to Digital: Tracing the Transformation of Knowledge Work

The concept of 'knowledge work' was first articulated by Peter Drucker in the latter half of the 20th century, distinguishing tasks that involve handling or using information from those that require manual labour. Drucker's insights have profoundly shaped our understanding of the professional landscape, emphasising the cerebral over the physical in creating value within the economy. Yet, as prescient as Drucker's characterisations were, even he could not have foreseen the seismic shifts that the digital revolution would bring to knowledge work. Today, technology saturates every facet of professional life, transforming how knowledge work is performed, valued and understood. The introduction of personal computing and the internet heralded new eras of accessibility and connectivity, ushering in changes not just to the tools we use but also fundamentally altering the nature of work itself. This digital transformation has accelerated in recent years with advancements in